About

FAQ

• Where is the store based?

  Grantham, United Kingdom

• COVID SHIPPING

  There can be delays due to COVID, depending on where you are and how postage services are managing, so some orders are arriving later than the expected delivery dates. I really appreciate your patience!

• How long will it take to receive my order?

  Orders are dispatched every 2-3 days. Please see below for estimated delivery time after an order is dispatched.

  UK: 2-7 working days
  Europe: 2-4 weeks (possible delays due to COVID)
  Worldwide: 4-6 weeks (possible delays due to COVID)

• When will my preorder arrive?

  Please check the item description for approximate shipping dates for items that are currently in production!
  If you ordered other items along with a preorder, they will all be shipped together once the preorder item becomes available.

• Do you accept orders placed outside of the US?

  I ship to most countries (excluding the EU)!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.